Privacy policy

Ace Manage Smart Inc. and our affiliates and subsidiaries (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”).

This Policy describes how we collect, use, disclose, and protect the personal information of our customers and website users (“you”), describes the types of information we may collect from you or that you may provide when you visit the website https://wholisticdr.ca or https://wholisticdr.ca/terms (our “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information. We reserve the right to modify this Policy at any time. We will reflect such modifications to this Policy on our website. Your continued use of the Site after any such changes constitutes your acceptance of this Privacy Policy, as revised.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Personal information means any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.

This policy applies to information we collect, use, or disclose about our customers and Website users:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provides dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy does not apply to information collected by any third party, including information collected by clinicians or professional service providers referred to you via the Website, or through any application or content (including advertising) that may link to or be accessible on the Website.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.

INFORMATION WE COLLECT ABOUT YOU

We collect and use several types of information from and about you, including:

Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or another similar identifier, and any other identifier we may use to contact you online or offline (“personal information”).
We provide an opportunity for any user to unsubscribe (cancel their registration) from our Website or opt-out of contact for referral or marketing purposes on an ongoing basis by using the unsubscribe mechanism available via our Website or by e-mailing to: info@wholisticdr.com.
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

HOW WE COLLECT INFORMATION ABOUT YOU

We use different methods to collect your information, including through:

Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
User contributions. You may also provide information for us to publish or display on public Website areas or transmit to other Website users or third parties.
Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us
The information we collect directly from you on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting materials, and/or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and referrals made to clinicians or professional service providers.
Your search queries on the Website.
You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking). To learn more or to opt-out of tailored advertising please visit Digital Advertising Alliance of Canada Opt-Out Tool for information on how you can opt-out of behavioural tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioural tracking.
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways or which you provide to us. It helps us to improve our Website and to deliver better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. In addition to helping advertisers reach the right people for their products and services, behavioural advertising helps support our Website so that you can enjoy free content.

You can opt-out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada and/or an opt-out tool created by the Network Advertising Initiative. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

We do not control these third parties tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt-out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information and services (referrals to clinician and professional service providers) that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected or any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts with you, to comply with legal requirements.
To notify you about changes to our Website or any products or services we offer or provide through it.
To improve our Website, services, marketing, or customer relationships and experiences.
To allow you to participate in interactive features, social media, or similar features on our Website.
To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
In any other way, we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please use the unsubscribe mechanism at the bottom of our e-mails or email us at info@wholistdr.com.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ace Manage Smart’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Ace Manage Smart’s about our customers and users is among the assets transferred.
To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We do not disclose data about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 400 women between 30 and 45 have clicked on their advertisement on a specific day). We may also use such aggregate information to help advertisers target a specific audience (for example, men in a specific location). We may make use of the personal information we have collected from you to enable us to display our advertisers’ advertisements to that target audience.
To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
To enforce or apply our terms of use ( https://wholisticdr.ca/terms ) and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ace Manage Smart, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.

You are welcome to contact us to obtain further information about Company policies regarding service providers outside of Canada.

By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may not be accessible or may not function properly. For more information about tracking technologies, see Information We Collect Through Cookies and Other Automatic Data Collection Technologies.
Promotional Offers from the Company. If you have opted in to receive certain emails from us but no longer wish to have your email address/contact information used by the Company to promote our own or third parties products or services, you can opt-out by sending us an email stating your request to info@wholisticdr.com. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email. This opt-out does not apply to information provided to the Company as part of website registration, product service experience, or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing us at info@wholisticdr.com. For this opt-out mechanism to function, you must have your browser set to accept browser cookies.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada and/or an opt-out tool created by the Network Advertising Initiative. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. Any payment transactions or other personal information will be encrypted.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards, which any Website visitor can view.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We maintain your Personal Information for as long as required by law. In maintaining this information, we have implemented appropriate procedures that are designed to restrict access to your Personal and Health Information only to those who need to know that information in order to provide products and/or services to you. In addition, we have implemented physical, electronic and procedural safeguards to help protect your Personal and Health Information. Privacy and the Internet The Personal Information that you provide through our website, as applicable, is handled in the same way as the Personal and Health Information that you provide by any other means, as described above. We will not sell or use your information or share it with any third-party service providers unless authorized by you.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances, we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

CONSENT TO THE PROCESSING OF INFORMATION IN CANADA

We store your personal information on servers located in Canada. By using and accessing our Site, users agree that their personal information can be stored and processed in Canada.

DATA PROTECTION

Sensitive data is protected at rest via the AES 256 family of algorithms. Physical locations are protected via GCP Canada and encrypted and managed by google. Data in transit is protected via the latest version of SSL for servers and clients’ connections. TLS 1.2 and 1.3 are leveraged as well as signed SHA256 certificates. Additionally, a custom encryption layer has also been deployed as a defence-in-depth approach.
WholisticDr uses SSL for HTTPS (green and no warnings/error) and all service and network traffic between users and servers use these protocols.
WholisticDr uses ISRG PKI services provided under the brand/trademark "Let's Encrypt". ISRG uses HSMs conforming to FIPS 186-4, capable of providing random number generation and onboard creation of at least 2048-bit RSA keys and at least 384-bit ECDSA keys.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not register on the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@wholisticdr.com.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law, you have the right to request access to and to correct the personal information that we hold about you.

You can review and change your personal information by logging into the Website and visiting your account profile page.

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at info@wholisticdr.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account.

We may request specific information from you to help us confirm your identity and your right to access and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why subject to any legal or regulatory restrictions.

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:

information protected by solicitor-client privilege.
Information that is part of a formal dispute resolution process.
Information that is about another individual that would reveal their personal information or confidential commercial information.
Information that is prohibitively expensive to provide.

If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at info@wholisticdr.com.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.

Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use ( https://wholisticdr.ca/terms )

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@wholisticdr.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and through a notice on the Website home page. We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Appointment Cancellation and No-Show

Appointments may be cancelled by you, with a refund for any payments collected online through our Platforms up to 24 hours in advance of the date of the appointment. Beyond that point and out of consideration and respect of our practitioners’ time, if a patient does not show up for a scheduled appointment, the patient will be charged the full price of the scheduled visit.

Privacy of Personal Health Information - Frequently Asked Questions

Acemanage Smart offers an integrated Virtual Visit Solutions (Video and Message) and Electronic Medical Record (EMR) suite of services using the software platform known as WholisticDr. WholisticDr is used by licensed physicians and health care practitioners within Canada and the United States. The product allows:

Patients to register and book appointments with a physician or health care practitioners.
Physicians or health care practitioners can manage patient information and appointments as well interact and consult with patients including messages, phone, and video calls.
Physician or health care practitioners’ staff can perform patient triage and manage patient information including insurance and pharmacy prescriptions.

Patients are interested in access to their health information, and in digital health opportunities which are often in real-time and enabled by internet connectivity. Engaged patients can realize greater health benefits. Common internet-enabled initiatives include patient online access to portals, email between patients and providers, appointment booking by patients, and appointment reminders sent to patients by text, phone, or email. When custodians collect health information, they have the responsibility to protect the access, privacy, and security of that health information. This responsibility is guided by the professional college standards of practice and provincial privacy legislation, including Ontario’s Personal Health Information Protection Act (PHIPA).

How do I access or request a copy of my health records?

Patients have access to limited amounts of their own information using the WholisticDr Patient Portal. Otherwise, only your healthcare provider has access to your health information. While you are actively receiving care, you should ask your healthcare provider for information that you want to know about your diagnosis and treatment. Contact your healthcare provider to request access to your health information.

What should the request include?

A written request for health records must include your name, date of birth, mailing address, and the type of information you need. The request must be dated, signed with your signature, and witnessed and signed by one other person.

How do I request my records to be released to another individual?

Whether you want your records released to a relative, friend, family doctor or another institution, you must submit a signed consent giving your healthcare provider authorization to release your information. The consent is valid for 90 days and must be dated and witnessed. Contact your healthcare provider to request the release of your health information.

Does a youth under the age of 16 need parental consent?

Children of any age are presumed to have the capacity to consent to the collection, use and disclosure of their personal health information. If there is a conflict between the child and parent, the capable child's decision prevails with respect to the consent. To be capable of consenting, a patient must be able to understand:

The information needed to make a decision on whether or not to consent to the collection, use or disclosure of personal health information; and
The consequences of giving, withholding or withdrawing consent.
Contact your healthcare provider to request access to your health information.

What happens if I am inquiring about records for a deceased patient?

To obtain records for individuals who are deceased or incapable of signing a consent, proof of executorship or legal signing authority must be submitted with the request. Does it cost me anything to request my personal health information? There are processing fees associated with accessing (viewing) or requesting a photocopy of your personal health information. A prepayment fee may be required by your healthcare provider before accessing or receiving a copy of your personal health information. Please contact your healthcare provider directly. What information does my healthcare provider collect and maintain on WholisticDr? When you create your personal account on WholisticDr, you provide your name, date of birth, address, Health Card Number. Information relating to previous health problems, the record of your visits to the hospital and what health care we provide to you during those visits are examples of your health information.
information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
what pages you visit on our site and what links you click on
what other sites you've visited recently

What personal information do you collect about me?

We collect the following information about you:

Name
Address
Postal code
Phone number
Email address
Gender
Payment card number (last 4 digits)
Payment card expiry date
Banking information and/or provincial health insurance
Credit record
Purchase history
Product/service preferences
When you visit our website, we also collect:
information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
what pages you visit on our site and what links you click on
what other sites you've visited recently

How do you use this information?

The main reasons we collect personal information from you are:

Payment verification
Customer relationship management
Only your healthcare provider has access to your health information. The healthcare provider will access your health information only to provide health services and for reimbursement for those services.
If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, when you pay for services using your credit card, we pass on your personal information to a payment processor to complete the transaction.

Use of personal information for secondary reasons

We also may use your personal information for other, secondary reasons, including:

Marketing
Name
Address
Postal code
Phone number
Email address

Customer service

Name
Address
Postal code
Phone number
Email address
Payment card number (last 4 digits)
Payment card expiry date
Purchase history
Product/service preferences
Customer satisfaction info
Opinions about products and services

Customer relationship management

Name
Address
Postal code
Phone number
Email address
Payment card number (4 digits)
Payment card expiry date
Purchase history
Product/service preferences
Customer satisfaction info
Opinions about products and services
We will also disclose your personal information if we are required by law to do so.

How to respond to inquiries and complaints

Acemanage Smart responds fairly and quickly to customer concerns about your privacy. If you have questions about access to your personal information, contact your healthcare provider or our Privacy Officer at privacy@wholisticdr.com. Our privacy policy brochure is available on the WholisticDr.com website.

Provincial and territorial privacy laws and oversight

Each province has a privacy commissioner to provide guidance if you have additional questions, concerns, or complaints about the privacy of your personal information.
Alberta Office of the Information and Privacy Commissioner of Alberta
British Columbia Office of the Information and Privacy Commissioner for British Columbia
Manitoba Manitoba Ombudsman
New Brunswick Office of the Integrity Commissioner for New Brunswick
Newfoundland and Labrador Office of the Information and Privacy Commissioner for Newfoundland and Labrador
Northwest Territories Information and Privacy Commissioner of the Northwest Territories
Nova Scotia Office of the Information and Privacy Commissioner Nova Scotia
Nunavut Information and Privacy Commissioner of Nunavut
Ontario Office of the Information and Privacy Commissioner of Ontario
Prince Edward Island Office of the Information and Privacy Commissioner (Prince Edward Island)
Quebec Commission d'accès à l'information du Québec
Saskatchewan Information and Privacy Commissioner
Yukon Information and Privacy Commissioner

This Acemanage Smart Privacy of Personal Health Information FAQ will be reviewed regularly and updated as needed.

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

Malia Ahadi

privacy@wholisticdr.com or malia@wholisticdr.com

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.